Delivery & Shipping



Using UPS standard delivery, your package will be sent to an address of your choice (excluding PO & Military addresses). A signature is required upon receipt.  Cost: £6.90  within Europe and for orders outside of the EU the cost is £11.04. Our orders are usually dispatched the same/next working day, with the majority of orders being delivered within 3-5 days of being placed.

UPS Access Points:

We also provide the option of getting your order delivered to a UPS Access Point for you to collect at your convenience within 10 business days. You can see the full list of available Access Points here: https://www.ups.com/dropoff

International delivery:

We deliver to almost anywhere in the world via our international courier, UPS. All orders are dispatched from our warehouse in the Netherlands. You will receive a tracking email from UPS once your order has been dispatched.


As a European Business, any orders delivered within the European Union are exempt from customs and import charges. However, if your order is being delivered outside the European Union, you may be required to pay customs and duty fees once the shipment reaches that country. Additional charges for customs clearance are borne by the recipient; we have no control over these charges and cannot predict what they may be. To find out whether you are likely to end up paying charges, please check that countries customs and import policy.

Missed Deliveries:

Should you be out when your package is delivered, UPS will leave a missed delivery note and your package will be taken to your nearest UPS access point to collect within 10 business days. If the package is not collected within 10 days, it will be returned to our warehouse where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

Changing Delivery Address:

We aim to dispatch orders as quickly as possible to get your items to you in the fastest possible time. As such once your order has been dispatched we are unable to amend the delivery address. You will need to contact UPS directly: https://www.ups.com/gb/en/help-center/sri/tracking/change-delivery.page